Privacy Policy

This policy applies to personal information processed through our website, APIs, dashboard, and related support interactions. It does not apply to third-party websites or services that we do not control.

• Account information, such as name, email address, company name, billing address, and payment-related details.
• Payment information required for billing is processed by Stripe as our payment provider.
• Service data, such as domains, API keys, sending configuration, email metadata, and delivery event data.
• Device and usage information, such as IP address, browser type, pages viewed, and product interaction events.
• Support and communication data, including messages you send us and related troubleshooting details.

Where required by law, we rely on one or more of the following legal bases:

• Contract: processing needed to provide and maintain the service you request.
• Legitimate interests: security, fraud prevention, product improvement, and business operations.
• Legal obligations: compliance with applicable law, regulation, and lawful process.
• Consent: processing for specific activities where consent is required, which you may withdraw at any time.

• Provide and maintain the service.
• Monitor deliverability and prevent abuse.
• Authenticate users, secure accounts, and detect fraud or misuse.
• Process payments and manage subscriptions.
• Analyze usage to improve features, reliability, and performance.
• Communicate important updates and support messages.

We do not sell personal information. We may disclose information to:

• Service providers that help us operate the service, including hosting, analytics, support, and Stripe for payment processing.
• Professional advisors, auditors, and similar parties under confidentiality obligations.
• Authorities and other parties when required by law or to protect rights, safety, and platform integrity.

We may process personal information in countries other than your own. Where required, we use appropriate transfer safeguards, such as contractual commitments designed to protect transferred personal information.

We retain personal information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Email content and metadata are automatically deleted after 28 days unless a longer period is required by law. You may request deletion of your account and associated personal information, subject to legal or operational retention requirements.

We use cookies and similar technologies for authentication, security, product functionality, and analytics. You can manage cookie preferences through your browser settings. Some browser controls may not affect all categories of tracking used for essential service operations.

Depending on your location, you may have rights to access, correct, delete, export, or restrict the processing of your personal information, and to object to certain processing. You may also have rights related to automated decision-making, portability, and non-discrimination for exercising privacy rights.

For California residents, we do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law. We will not discriminate against you for exercising applicable privacy rights.

To submit a privacy request, contact us at hello@vblinden.dev. We may verify your identity before processing a request and may request additional information to confirm authorization.

We use administrative, technical, and organizational safeguards intended to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps.

We may update this policy from time to time. If we make material changes, we will post an updated version on this page and update the "Last updated" date above. Continued use of the service after changes become effective means the updated policy applies.

Questions about this policy? Email hello@vblinden.dev.